Bleeding Gums

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Patient Journey

We are still here to help

COVID 19 Update



To all our Patients

Unfortunately there is still no change to the guidance following on from the Prime Ministers speech on 10th May 2020. With no changes of guidance from our governing bodies we are still unable to see our patients face to face.
For this reason we are continuing to cancel all appointments week by week in hope the guidance from our governing bodies changes soon. Even though we are unable to treat our patients we are still available for advice or emergency care.
You can contact us by telephone on 0116 2707803, WhatsApp using our link on our website, email on, on our contact us page through or website or on our social pages.
During this closure time our team are busy implementing procedures and protocols into the practice for when we are allowed to reopen. This is to ensure the safety and wellbeing of our patients and staff members. We will do our best to keep you posted regarding the changes in practice and a date when we will be allowed to return to treating our patients face to face.
For future updates, news, posts about COVID 19, Our practice, treatments and staff news follow our

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And our Instagram page:

We look forward to seeing you again at the practice soon and remember we are always here to help.
We are all in this together, stay strong and be positive as tomorrow is a new day!



Dear Patients,
To protect staff and patients, and following recommendations from Governing bodies, the practice will be closed for routine examinations and dental treatment to prevent further spread of the COVID-19 virus.This was a difficult decision but also one that makes complete sense in order to protect the public and lives.
If you have a true SEVERE dental emergency:
Such as:
1. a large infection causing swelling, difficulty breathing, or swallowing
2. or severe dental pain which is keeping you awake at night time and constant
3. or a sharp tooth which has caused severe laceration to the tongue or cheek
4. or trauma which has resulted in loose or lost teeth


If you are in the middle of ongoing treatment which is deemed urgent, if not dealt with asap, you will be contacted and appointments will be brought forward so this can be completed as a matter of urgency.
We will contact you asap if your appointment is to be postponed.
Thank you for your understanding and we hope to return to our normal service as soon as we are able to.
We appreciate your cooperation during this difficult and testing time.

Please stay safe.


We are open as usually, however due to the current Coronavirus situation we are advising patients, if you have a high temperature and/or a new continuous cough or have been in contact with anyone with those symptoms. We will need to rearrange your appointment for 14 days’ time. Our patient’s and staff’s health is our main concern and we provide high levels of infection control at all times. We ask patients attending an appointment at the practice to keep family and friends accompanying you to a minimum.
The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Check online at and at for advice on your travel and contact history and the latest COVID-19 information before attending the dental practice.


Do not go to a GP surgery, community pharmacy or hospital.
Call 111, stay indoors and avoid close contact with other people.

Further information is available on

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at Further information is available on

NHS Orthodontic Treatment


Why is there a waiting list for NHS orthodontic treatment?

The world of NHS dental contracts, can sometimes leave our patients asking us why they can’t start their NHS orthodontic treatment immediately. In April 2006 the introduction of a new dental contract, outlined the eligibility criteria for NHS orthodontic treatment. As well as the number of our patients that can receive funding for orthodontic treatment each year.
In our practice this has led to a disparity between the number of patients who are eligible for NHS orthodontic treatment. Along with the number of patients we are able to refer each year. This has resulted in NHS waiting lists to ensure that patients are seen in the order in which they are referred for treatment.

How Do I Join the Waiting List for NHS Orthodontic Treatment?

Before you can join an NHS waiting list, you will need to be seen by a specialist orthodontist for a free NHS consultation to find out whether you are eligible for NHS treatment. Your dentist will need to refer you for this free consultation, undertaking their own assessment beforehand to determine a need for treatment for dental health reasons. Your dentist referral will either be sent directly to the practice or held on a central system and distributed when capacity for new patients becomes available.
During your free consultation, your orthodontist will be able to confirm whether you qualify for NHS care. If you are eligible for treatment, it is at this point that you may need to join the NHS waiting list.

Alternatives to NHS Orthodontic Treatment?

While we are big advocates of NHS treatment, it’s important for us to provide you with all your available options. This including self-funded private orthodontic treatment. As the name suggests, private care is not dependent on NHS funding. So you should be able to start your treatment within a matter of weeks and you don’t need to be referred.
To find out more about NHS and private orthodontic treatment at Knighton Dental Practice, please explore our website. If you have any queries, please don’t hesitate to get in touch on 0116 2707803 or via our contact form.